Almost one million loans made by Wonga have not been repaid on time because customers were unable to meet their repayments.
A
spokesman for the payday loan firm said it was considering trying
partly to recoup its losses by selling bad debts to third parties.
The
revelation came during a grilling of the company in front of the Public
Accounts Committee on the effectiveness of consumer credit regulation.
Anger: MPs are concerned about the spiralling
number of people who are unable to to repay their loans plus the
interest at much-criticised rates of about 4,200 per cent
MPs said the debt sell-off raised
concerns about the spiralling number of people who could not afford to
repay the money they had borrowed plus the interest at much-criticised
rates of about 4,200 per cent.
They
also said they were worried about how debtors would be treated when the
problem was put into the hands of third-party debt- collection
agencies.
The most
recently available information suggests that Wonga wrote off £77 million
as bad debt in 2011, MPs said. They estimated that was the equivalent
to about 300,000 loans in one year.
The average amount borrowed by customers of Wonga – Britain’s biggest payday loan provider – is £257.
‘Bluntly,
given the size of or our balance sheet, we have to look at alternatives
[when customers fail to pay],’ Henry Raine, Wonga director of legal
affairs, told MPs.
Representatives from short-term lenders Provident Financial and Fair Finance also appeared before the committee.
Margaret
Hodge MP said she was concerned about the access that companies like
Wonga had to bank account details and was also worried about fraud.
She
pointed out that many people had been taking out payday loans after
fraudulently giving details of the bank accounts of third parties who
then find themselves making the loan repayments.
Raine admitted that the online industry had a ‘significant problem’ with fraud and identity theft.
The
company has told a panel of MPs that an average 15 per cent of its
loans are not paid back on time and it has to date made six million
loans.
Wonga was
founded by South African Errol Damelin and his business partner Jonty
Hurwitz. The most recently announced figures showed that the company’s
profits had tripled to £46 million in 2011.
The
payday loans industry has grown massively since the recession began as
consumers have found it increasingly difficult to borrow from mainstream
lenders.
Campaigners
have raised alarms over the number of people taking out payday loans,
particularly over Christmas to deal with festive bills.
Financial
Mail has complained to the Office of Fair Trading about the behaviour
of more than 80 payday loan firms. Several others have been reported to
the Advertising Standards Authority for possible breaches of
regulations.
Citizens
Advice said the number of people contacting them with problems relating
to payday loans doubled last year. It has launched a national survey to
measure the problem and to test the strength of the payday lenders’
self-regulating ‘good practice’ charter.
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